Focus on Google Reviews
We focused on Google reviews, with Facebook as a secondary platform, and aimed to get as many reviews as possible mentioning the service the customer used, for example “PS5 Repair”, “PS5 HDMI Repair” and “Xbox Repair”.
Case study
The Repair Hub Kent: Case Study
The Repair Hub opened in January 2024 with zero marketing and a brand-new website: no backlinks and no SEO budget.
This was a pure test of how quickly a completely new business could grow using reviews as its only marketing.
The strategy
The Repair Hub Kent Strategy
Tap to Review Points
We made it as simple as possible for customers to leave a review, and made sure the service was one people were happy with! With Tap to Review stands and cards at the point of purchase, and links sent by WhatsApp, it’s easy for clients to leave feedback.
Ask for Reviews
Many businesses don’t like asking for reviews, or feel it isn’t good business. But if you give great service, people are happy to leave a review when asked naturally, especially to support a local business. Our strategy works, and this is the proof.
Top keywords
“PS5 Repair”
The main keyword for this business was PS5 HDMI repairs, a high-revenue, high-profit keyword for the Repair Hub. Within 3 months it was ranking number 1 in the local map pack for this keyword, and after 12 months it was generating thousands of pounds of revenue every month fixing PS5s.
At the time of writing it has 30 five-star reviews. Most importantly, the team are consistent about asking, and most of the reviews mention “PS5” in some form.
This is super powerful and can lift you above your competitors. We have all the tools to help your business in the same way.
Stats
Google Business Profile Results
#1
in the local map pack within 3 months
~300
Google Business Profile interactions a month
Our work with the Repair Hub Kent now sees its Google Business page get around 300 interactions a month, generating strong profits from its keywords. It’s now at the point of being almost too busy to handle the demand, which is a really nice problem to have!
Pricing
Review Velocity Pricing
Choose Growth or Pro to give your business everything it needs to dominate your local market
Get 2 months free by signing up to the annual plan. We give you all the tools you need to rank for your keywords in your local area.
MonthlyYearly2 months free on annual
Growth
The complete review automation system for independent businesses.
£59/month
Billed monthly
- SMS requests
- 50
- SMS
- WhatsApp requests
- 50
- Email requests
- 50
- 3 review platforms (Google, Facebook, Tripadvisor)
- Website review widget
- Automated follow-up reminders
- Velocity AI: review responder
- Velocity AI: social posting
- Velocity AI: automated blog posts (not included)
- Google Business Profile management dashboard (not included)
- AI-powered prompts to help your clients respond faster and smarter (not included)
- Automations / API access (Zapier, n8n) (not included)
- Video testimonials + widget display (not included)
- Free starter business website (not included)
- Remove “Powered by” branding (not included)
Most popular
Professional
Full reputation management for businesses that want maximum reach.
£89/month
Billed monthly
- SMS requests
- 100
- SMS
- WhatsApp requests
- 100
- Email requests
- 100
- 21 review platforms (incl. Google, Facebook, Tripadvisor)
- Website review widget
- Automated follow-up reminders
- Velocity AI: review responder
- Velocity AI: social posting
- Velocity AI: automated blog posts
- Google Business Profile management dashboard
- AI-powered prompts to help your clients respond faster and smarter
- Automations / API access (Zapier, n8n)
- Video testimonials + widget display
- Free starter business website
- Remove “Powered by” branding
Running multiple locations? We’ve got you covered. Pro features scaled across your whole business, with a shared dashboard and dedicated support.
Enterprise
POA
5+ locations
Fully custom setup · White-glove onboarding · Dedicated account manager
Let’s talk30 Day Money Back Guarantee
We are so confident in our software that if the number of reviews you get each month doesn’t increase in your first month, we’ll refund your first month’s fee. Terms and conditions apply.
Your 14-day trial is completely free. No credit card required to start. After your trial, choose the plan that fits your business.
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We are here to help support your business grow. We provide free onboarding and training to make sure your plan gives your business the best possible chance to grow. Weekday support via WhatsApp and email.
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Seriously, what have you got to lose? We are currently offering a 14 day free trial and a free onboarding call to get your business set up with no fuss!